💡 Common Definitions
A conversational AI solution that intelligently answers your users’ questions in real time. No scripts, no flows, no intents, and no code required.
A Project is similar to a content library or knowledge base. It contains all the question-and-answer pairs your intelligent Answer Engine will be trained on.
A web page where you can access, customize, and edit your AutoAE Answer Engine.
Common queries that your visitors or customers may ask.
Paraphrases, or different ways a user might ask this question. Providing alternate questions is optional.
Content you want your Answer Engine to respond with.
A user seat is a unique participant that creates or is invited to an AutoAE account.
Query History (Question Feed):
See exactly what people are asking in their own words, where users are engaging with your Answer Engine, and how well your Answer Engine is performing.
A session is a group of interactions with your Answer Engine in a given time frame. A session begins when a user asks a query and ends when they close the Answer Engine or leave the website.
Gain deep insights about user goals and engagement, visualize conversational patterns, uncover key conversion, drop off events, understand conversation sentiment, and more.
Valuable insights about your users’ preferences and patterns by visualizing interactions and key indicators over time, including success rates and session duration.